Fill out account application. A sales specialist will be assigned to you to help you with your account set up and questions.
Once the account is ready. You will receive your log in ID and password from your sales representative. You can log in to create shipping labels, schedule pick up, paying your invoices, and more.
Questions about new account, rates, services, tracking, webship, invoices, billing. Please feel free to contact us.
Shipping charges are calculated base on the actual weight or dimensional weight whichever is greater. You can calculate the dimensional weight using the link: Volumetric Weight
Your rate quote is based on the weight and dimensions you enter into the system. You must round up to the next number. For instance, 20.2 lbs to 21 lbs. 10.2 x 15.4 x 5.6 to 11 x 16 x 6 inches. The final amount will be invoiced to you approximately 1 week after delivery.
Please keep a records of the boxes size ( take photos of the box dimensions and place the box on the scale showing actual weight). You must keep a record in case of dispute for chargeable weight.